虽然我们在为商品打包时已非常小心仔细,但偶尔仍会有精细商品在运输过程中受损。如果您收到任何已损坏物品,请接受我们诚挚的道歉,并请尽快联系我们以便我们可以安排退款或重新发送该商品。
We hope you will be happy with everything you purchase from our Japan Centre stores.
For products purchased in-store, if you do change your mind, please return the product to the store with your proof of purchase within 30 days for a full refund or replacement. Products bought online cannot be returned and refunded in-store. Please note the proof of purchase can be a receipt or bank statement. Please be aware that some products may have different time limits and exceptions, for example fresh food and perishable products past their shelf life. For more information, please speak to a member of the store team. Your statutory rights remain unaffected.