Delivering Frozen Orders
● All orders with frozen products are packed with dry ice and sent using our DPD Nominated Day Delivery.
● Frozen orders cannot be combined with other orders. If you would like to order additional items, please place a separate order.
● All orders containing frozen products are dispatched Monday to Thursday and will be delivered next day the Tuesday to Friday after between 9:00am and 6:00pm. Dispatch times may be limited due to national holidays.
● Packaging cost for frozen items starts from £4.60 and increases depending on the volume and weight of products and will be added during the checkout.
● Please freeze upon receiving and consume by the Best Before Date.
● Please be aware that we cannot change the delivery address of frozen orders once dispatched. If you will need to make an amendment before dispatch please let us know by email at firstname.lastname@example.org or call us at 020 3405 1151. We can make no amendments to orders after dispatch.