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DELAY NOTICE DUE TO INCREASED VOLUME OF ORDERS:

Dear Customers,

We are currently experiencing an increased volume of orders. 

We will make every effort to dispatch your order as soon as possible, but please be kind and expect delays to your parcel. We are currently expecting delays of more than 7 working days in addition to our regular schedule for new orders. We apologise for any inconvenience. 

Orders will be processed in the order they are received. We are unable to expedite any orders. 

*Additionally, due to an increased volume of orders, we have temporarily suspended sales of chilled/frozen/bakery items. 

*We have also introduced a maximum quantity of 2 units per order in our Rice Category and 10 in our Noodles Category. We reserve the right to cancel orders with exceptionally large quantities of a single product to ensure all customers have equal access to products. 

*As a cautionary measure to avoid any order delays or delivery issues, we have temporarily suspended orders for delivery outside of the UK.

We appreciate your patience. 

Japan Centre Online Customer Service

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