Corona Statement

Corona Statement

Covid 19 Update

Dear Customers,

During this time, Japan Centre Online, Panton Street and Westfield Stratford remains open for all your grocery needs.


Our Teams

To protect our team in the warehouse, we have implemented the following measures: social distancing, extra levels of sanitation and the provision of PPE including gloves and masks.

Delivery Times

We will make every effort to dispatch your order as soon as possible, however as we are currently experiencing an increased volume of orders, there may be delays in receiving your order.

Chilled/Frozen/Bakery Items & European Delivery

At the moment, we have had to temporarily pause sales of chilled/frozen/bakery items and delivery to Europe. However, we are working hard to resume these orders and will update customers when they can place orders again.

Product Limits

To be fair to all our customers we have introduced a maximum quantity of 2 items per order from our rice range and 10 items in our noodles range.

Store Safety

To ensure the safety of our customers and staff in store we have introduced the following measures: queue spaces 2m apart, increased hand washing, basket wipe downs and the provision of PPE including gloves and masks while continuing to maintain high standards of food safety.


Thank you for shopping with us,

Japan Centre Online Customer Service