For most cases you may need to contact your bank. They will be able to look into your account history and give you full details as to why your payment could not be processed. If your bank does not have any information about the failed transaction, it is most likely that the card details were incorrectly entered. They can also unblock cards to allow for payments to companies based outside of the issuing country. If this still does not resolve the issue, we can only take payments through Paypal Money Requests which we will issue. If you do not have a Paypal account, we will have to cancel your order, and ask you to remake it.