Delivery Info

Delivery Schedule

Dispatch Schedule

We process new orders every weekday (Monday to Friday) from 9:00am local time. We are not open on weekends or bank holidays. For Standard and Economy delivery orders, please allow 2-5 business days for us to dispatch. Nominated and Click and Collect orders will be prepared in time for the dates selected.

Due to an increase in demand, our deliveries may take longer than usual. Our warehouse colleagues and couriers are working hard to deliver orders as quickly as possible.

Delivery Schedule

DPD, myHermes and Parcelforce Deliveries

England, Wales, and Parts of Scotland (Parcelforce not available):
- If your delivery address is in England, Wales, or Parts of Scotland, you can expect to receive your order the next working day after dispatch for DPD and myHermes Priority orders. myHermes Standard parcels will arrive 2 days after dispatch.

- DPD deliver normally between 9:00am and 6:00pm, and myHermes between 8:00am to 8:00pm. Also note that time requests are not able to be accommodated for specific hour delivery requests. 

- DPD will send a text message on the day of delivery with an approximate expected time of delivery. 

Other UK Locations:
- If your delivery address is in the Scottish Highlands and Islands, some parts of Scotland (e.g. some post codes of Aberdeen), the Channel Islands, Northern Ireland, Isle of Man or Isles of Scilly, you can expect to receive your order approximately 2 working days after dispatch.

- If your delivery address is outside the UK, you can expect to receive your order within 3-7 working days after dispatch. This will vary depending on location.

Royal Mail Deliveries

- We use Royal Mail 2nd Class post for Royal Mail orders to be delivered in the UK.

- Delivery times are subject to change with Royal Mail scheduling.

- We use Royal Mail International Standard post for Royal Mail orders to be delivered outside the UK.

- If you select Royal Mail for an international delivery, after leaving the UK your parcel will be picked up and delivered by the local postal service of the country of delivery.

- Delivery times will vary in different countries. In some destinations delivery can take up to 14 days. 

Nominated Day Delivery

- Nominated Day Delivery is available for delivery addresses in England, Wales, and Parts of Scotland, allowing you to choose a day for your order to be delivered.

- Days available are limited by the types of products ordered and the lead-time needed to prepare orders. Delivery days available are normally Monday-Saturday. 

- DPD normally deliver between 9:00am and 6:00pm. Time requests are not able to be accommodated, nor specific hour delivery requests.