Delivery Schedule

When can you expect to receive your order?

DPD and Parcelforce Courier Services
Christmas_delivery_delivery_schedule

UK DELIVERY

Courier – UK Mainland Friday 19th December
Courier – Non UK Mainland
(Channel Islands, Ireland, Northern Ireland, Highland, parts of Scotland, Guernsey & Jersey)
Monday 15th December
Royal Mail First Class Thursday 18th December
*We recommend using the courier delivery service as we cannot be held responsible for the Royal Mail Christmas postal service!

INTERNATIONAL DELIVERY

Courier - Germany, France, Ireland, Netherlands Tuesday 16th December
Courier – Spain, Portugal, Italy, Denmark, Finland, Sweden Friday 12th December
Courier – Greece, Norway, Bulgaria, Malta and Switzerland Wednesday 10th December
Royal Mail - Europe (inc. Greece and Cyprus)/ US/ Canada Thursday 4th December
Royal Mail - Western Europe Wednesday 10th December
*We recommend using the courier delivery service as we cannot guarantee Royal Mail international delivery even if ordering by this date.

If you live in a country not specified in the information above, please contact: enquiry@japancentre.com. For all our terms and conditions please see here for further details.

In the UK: If your delivery address is in the UK, you can expect to receive your order the next working day after dispatch. Please note that orders take 1 - 3 working days to prepare and dispatch. You should receive an email confirmation from DPD or Parcelforce which will notify you of the date and approximate time (in the case of DPD) that they expect to complete the delivery.

Outside the UK mainland: Deliveries to addresses outside the UK mainland such as the Scottish Highlands, Channel Islands, Ireland and other non-mainland islands usually take 2 working days after dispatch to arrive. Please note that orders take 1 - 3 working days to prepare and dispatch.

International orders: For international orders, it usually takes 3 - 7 days to arrive with you after dispatch, but this may change depending on your delivery location. Please note that orders take 1 - 3 working days to prepare and dispatch.

Please note that any deliveries can be subject to unforeseen delays such as problems with traffic or weather.

Royal Mail

In the UK: Royal Mail orders in the UK are sent out using First Class post, so you can expect to receive it the next day after dispatch. Please note that orders take 1 - 3 working days to prepare and dispatch. Delivery times are subject to change due to Royal Mail scheduling that is outside our control.

International orders: If you select Royal Mail for an international delivery, please note that after leaving the UK, it will be picked up by any local post offices and delivered by the local postal service of your country. Delivery times vary in different countries.

Please note that any deliveries can be subject to unforeseen delays such as problems with traffic or weather.

Ordering & Delivery Timeline

Order Placed Processing Begins*1 Dispatch Day*2 Arrival to you
Fri 9am to
Mon 8:59am
Monday by end of Wednesday

UK Courier Service
Next Day Delivery after dispatch (weekdays)*3

Euro Courier Service
3-7 Days Delivery after dispatch (weekdays)*3

Royal Mail
1-2+ Days delivery after dispatch depending on location and weather

Mon 9am to
Tues 8:59am
Tuesday by end of Thursday
Tues 9am to
Weds 8:59am
Wednesday by end of Friday
Weds 9am to
Thurs 8:59am
Thursday by end of Monday
Thurs 9am to
Fri 8:59am
Friday by end of Tuesday
*1:
We process orders once daily on weekday mornings. Orders placed after this time will be processed the following weekday.
*2:
Orders can take up to 3 working days to prepare depending on their contents. We aim to dispatch as quickly as possible, however please be aware same day dispatch in not available.
*3:
Next Day Delivery after dispatch is guaranteed within the UK (excluding Scottish Highlands, Channel Islands, Ireland and other non-mainland islands) for courier services. For orders destined for delivery outside the UK will take longer. It usually takes 3 - 7 working days for delivery to European addresses though the arrival time can vary depending on destination and local postal services.
Please be aware we do not process orders or have courier orders delivered on Saturday or Sunday (unless the special Saturday Delivery service is chosen). National Holidays are not counted as working days.
Weekday order with UK courier delivery (preparation: 3 days)
Mon Tue Wed Thu Fri
Order placed
at 2pm
Picking & Packing
begins at 9am
Picking & Packing Dispatch
by 5pm
Arrival